Telangana police turn to AI for smarter investigations, real-time data sharing and faster response
Telangana police seek to expand their use of modern technology in policing with AI-assisted investigations, translations and real-time data sharingAfter making the one-stop distress call centre, Dial-112, operational across the state, Telangana Police are now upgrading existing technologies and developing new AI-enabled tools to improve investigations and assist investigators.Explaining the increased focus on technology, director general of police, CV Anand, told TOI, “After a few years of inadequate monitoring and a slide in national rankings, we are now focusing on upgrading CCTNS 2.0, TG COP 2.0 and other modules related to cyber crime and narcotics. We are also working on portals related to the implementation of the new criminal laws, such as Nyaya Shruti and ICJS, as well as NATGRID and others.”A police officer added: “We are in a transformation phase, with a key focus on using technology, particularly by leveraging artificial intelligence (AI). This is being done to reduce the workload of constables and other field-level officials and equip them with easy access to information for better service delivery once the initial information is fed into the systems.”The DGP said that AI and drones are going to play an important role in arrangements and predictive crowd management, during next Pushkaralu next year
How Dial 112 works
1 Call received
- Distress call reaches the Dial 112 call centre
- Executive speaks to the caller and gathers additional details
2 AI transcribes the call
- The conversation is recorded automatically
- AI converts conversation into text within seconds; this replaces the earlier process of manually entering details into the system
3 Location pinned
- Caller then receives a link on their phone
- Clicking on the link helps Dial 112 staff obtain the caller’s precise location
4 Alert dispatched
- AI-based technology sends the distress information to the concerned police station
- The communication and dispatch process takes less than one minute
5 First response
- The department concerned receives the alert and initiates action immediately
- System can coordinate responses from police, fire, disaster management, child help and women safety
Drones: aerial first responders
5 drones are currently under Dial 112’s control
- These are deployed during law-and-order problems, major incidents and road emergencies
- These drones can travel a distance of 1 km in about 1 minute (60 kph)
- Live feeds will help police officials assess the ground situation quickly
- Based on the aerial feed, authorities can decide on sending reinforcements and making other arrangements
At a glance
- 900 calls is the capacity that can be handled simultaneously by the Dial 112 desk
- <1 minute – time taken to dispatch a distress alert to response teams
T-SPARK
DGP forms a new wing called T-SPARK led by superintendent of police Chennuri Rupesh to identify AI-based technologies and other software systems for adoption in policing
New modules to improve quality of investigation, avoid errors
New modules are being developed as part of the Crime and Criminal Tracking Network and Systems’ (CCTNS) upcoming 3.0 version. One of the key modules will help investigation officers (IOs) follow correct criminal procedures based on the offences involved. Once an offence takes place, an IO will be able to seek guidance from the AI-enabled tool.The software is being developed by feeding it past court orders and other relevant legal material.“Under POCSO Act, special precautions have to be taken from the survivor’s point of view. Similarly, while dealing with children in conflict with the law, any IO with doubts can use the tool to avoid procedural mistakes,” the officer said.“If a knife is used in a murder case, generally an inexperienced IO may only invoke Section 103 (murder) of the BNS. But in addition, the officer should check the length of the weapon. If the knife is longer than 12 inches, the Arms Act should also be invoked. Using this tool, the IO can seek guidance on applicable legal provisions instead of relying on others” – Sr police officer
Junction surveillance, crowd management
Three projects are being implemented by Telangana Police: identification of suspicious persons at junctions, automatic number plate recognition, and AI-based crowd management.The police are also using AI-based video analytics at junctions and crowded places such as bus stands and railway stations to compare CCTV feeds with data on wanted suspects.Recently, Hyderabad Police used tech during bandobust arrangements for Mahankali Bonalu celebrations in Secunderabad to manage crowds
Police officers to be trained in drone ops
This centre is coming up in Kompally, where select policemen from various police stations will be trained in drone operations and certification. Instead of relying on external agencies, police have decided to set up an in-house training facility, as use of drones is expected to increase significantly in the future.The drones will be used for two purposes.Small drones will be deployed during processions and other bandobust duties.Medium-sized drones with speakers and sirens will be used for multiple purposes, including traffic and patrolling isolated areas.
Breaking language barriers
Within Hyderabad police limits, a complainant no longer needs to seek anyone else’s help to file a complaint. There is also no compulsion to submit it in English or Telugu. Using an AI-enabled tool, AI Cop Writer, adopted by the police, a complainant or witness can simply give an oral statement in any language. The system will automatically convert the statement from a regional language into English. The complainant can then take a printout and submit it to the investigating officer for registration of an FIR. The system is currently being implemented as a pilot project. “After a successful pilot project, it is now being implemented in all police stations. People from non-Telugu states are using it frequently,” a senior officer from Hyderabad police said.
Details of stolen vehicles are uploaded into our system
AI-powered video analytics scan feeds from CCTV cameras installed at various junctions and flag a vehicle if it is detected. Several stolen vehicles have been traced in the city using this technology,” said a police official
Link prison, police, courts for data sharing
Until recently, prisoner information was entered manually. Now, with AI-enabled integration, once a prisoner is released on bail, the data is automatically updated and shared with other concerned wings, including the police and courts. Under the upcoming TGCOP 3.0, a constable will be able to check on his phone which accused persons from his police station have been released, the pending cases against them and other relevant details. This will enable police to keep track of their activities, officials said.At police stations, uploading of information will be made time-bound. If an officer misses the prescribed deadline, the system will not permit the information to be uploaded. The measure is aimed at preventing subsequent manipulation of records. For instance, once an FIR is registered, it has to be uploaded on the CCTNS application within 24 hours. Similarly, documents such as chargesheets and records of notices served on accused or suspects have to be uploaded within the prescribed timelines.
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