Hyderabad: A 120-member team of Bihar Group-1 officers on Friday visited Mahatma Jyotiba Phule Praja Bhavan and studied the functioning of Telangana’s Prajavani programme. The team met state planning board vice-chairperson and state-level Prajavani in charge Gadwal Vijayalakshmi and observed the process of receiving petitions from the public, forwarding them to the departments concerned and monitoring their resolution.They also interacted with officials to understand how grievances are coordinated and followed up. They said the Prajavani model was inspiring and that they would explore adopting similar practices in Bihar’s ‘Praja Darbar’ system. Vijayalakshmi said chief minister A Revanth Reddy had expanded Prajavani from the state level to district, divisional and mandal levels to ensure faster resolution of public grievances.She said a dedicated mechanism had been established to coordinate petitions with departments concerned and claimed that Prajavani had achieved a 74% success rate in resolving grievances.
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