TGSPDCL bags 4 quality recognitions for power distribution excellence | Hyderabad News

Hyderabad: Telangana Southern Power Distribution Company Limited (TGSPDCL) has achieved another significant milestone in the implementation of quality standards, information security, stores management, and the delivery of quality services in the power distribution sector. On the occasion of International Standards Day, the organisation received four quality recognitions: ISO 9001 for Quality Management, ISO 27001 for Information Security, the Japanese 5S Methodology for Stores Management, and the Quality Mark for its efforts in delivering quality services to consumers. These recognitions reflect the organisation’s ongoing efforts to enhance operational efficiency and improve service quality.TGSPDCL chairperson and managing director Jitesh V Patil received the four recognitions on behalf of the organisation from deputy CM Bhatti Vikramarka on Wednesday.Officials said the discom received the ISO 9001 recognition for its efforts to effectively implement quality management practices across its offices and departments. The standard covers areas such as record maintenance, internal controls, monitoring, improvement of operational processes, and continuous improvement.In the present digital era, information security has become increasingly important. TGSPDCL received the ISO 27001 recognition for its adherence to international standards in areas such as IT networks associated with the power distribution system, protection of critical information and data, access control, and management of cyber security risks, TGSPDCL said.Another recognition was for implementing the Japanese 5S methodology, developed in Japan to promote discipline and efficiency in the storage and management of materials and equipment required for power distribution. The methodology emphasises cleanliness, systematic organisation, standardisation, discipline, and continuous improvement.TGSPDCL received the Quality Mark in recognition of its efforts over the past five years to provide quality and reliable electricity services to consumers. The recognition reflects the organisation’s emphasis on service quality, operational efficiency, continuous improvement in service delivery, and consumer satisfaction. It is expected to further encourage the organisation in its efforts to provide better services to electricity consumers, TGSPDCL said.